Return & Refund Policy – Worldwide

90-Day Money-Back Guarantee

We offer a 90-day money-back guarantee worldwide, starting from the date the customer receives the product. During this period, customers may request a return for any reason, provided the conditions outlined below are met.

Conditions for an Accepted Return

To be eligible for a return, the item must meet all of the following conditions:

• Be in good condition, without significant damage, breakage, or modifications.

• Not show signs of excessive, improper, or intentional misuse.

• Be returned in its original packaging (or equivalent packaging that adequately protects the item).

• Include proof of purchase or order number.

We reserve the right to refuse returns that do not meet these conditions.

How to Start a Return

To request a return, customers must contact us first at:

📧 anklexofficial@gmail.com

Returns sent without prior authorization will not be accepted.

Once the return request is approved, we will provide the necessary return instructions.

Return Shipping Costs

Unless the item arrives damaged, defective, or incorrect, all return-related expenses will be the responsibility of the customer.

This includes, but is not limited to:

• Return shipping costs.

• Return labels.

• Transportation charges.

• Handling or processing fees.

• Any other costs associated with the return process.

Where applicable, these costs may be deducted from the final refund amount.

By requesting a return and proceeding with the return instructions provided by us, the customer acknowledges and agrees that all return-related costs are their responsibility.

Damaged, Defective, or Incorrect Items

If the item arrives damaged, defective, or different from what was ordered, the customer must contact us as soon as possible after receiving the product.

We will evaluate the issue and provide an appropriate solution, which may include a replacement, refund, or alternative resolution.

In cases where the return is approved due to our error, a defective item, or an incorrect item being shipped, reasonable return shipping costs may be covered by us.

Non-Returnable Items

Returns are not accepted for:

• Final sale or clearance items.

• Gift cards.

• Products damaged due to misuse, negligence, or excessive wear and tear.

Exchanges

We do not offer direct exchanges.

If a customer would like a different product, size, or variation, the original item must first be returned (if approved), and a new order must be placed.

Refunds

Once the returned item has been received and inspected, we will notify the customer whether the refund has been approved.

Approved refunds will be issued to the original payment method.

Any applicable return-related costs may be deducted from the total refund amount before the refund is processed.

Refund processing times may take between 5–15 business days depending on the customer's bank or payment provider.

If more than 15 business days have passed since the refund was approved, customers may contact us at anklexofficial@gmail.com.

International Coverage

This policy applies worldwide to all customers regardless of their country of residence, except where local consumer protection laws require additional rights or protections.